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Complaints Policy
For clients, Policies
Complaints process flowchart
For clients, Policies
Complaints process flowchart
For clients, Policies
Complaint handling code self-assessment form April 2023
For clients, Reports
Complaint handling code self-assessment form April 2023
For clients, Reports
Client Newsletter - February 2024
Transform organisation chart
Keeping safe in your home
For clients
Pound House welcome leaflet
For clients
Pound House client handbook
For clients
Client Forum Annual Summary 2023
For clients
Client Forum update - June 2023
For clients

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Registered office:
Bradmere House,
Brook Way, Leatherhead,
Surrey KT22 7NA

Registered charity: 264133

Company limited by guarantee registered in England and Wales: 01057984

Registered with the Regulator of Social Housing: H2452

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